Privacy Policy
Last Updated: October 14, 2026
At IdeaPlugins, we respect your privacy and are committed to protecting the personal information of our visitors, customers and account holders.
This Privacy Policy explains how personal information is collected, used, stored, protected and shared when you visit https://ideaplugins.com/ (the “Website”), buy or use our downloadable WordPress and WooCommerce plugins, create an account, activate a license, request product help or otherwise interact with us.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are (Data Controller)
IdeaPlugins is operated by Erdal Kurt, a sole proprietor, based at İstanbul, Üsküdar, Türkiye (“IdeaPlugins”, “we”, “us” or “our”).
For the personal information we collect through the Website, our accounts and our licensing systems, and for the buyer information we receive from Paddle, IdeaPlugins is a data controller.
Privacy contact: support@ideaplugins.com
2. Our Reseller and Merchant of Record: Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all of our orders. Paddle handles payment processing, invoicing, tax calculation and collection, refunds and payment-related customer inquiries. Your purchase is also subject to Paddle’s Buyer Terms.
When you buy from us, Paddle collects and processes your payment and transaction information (for example your name, email address, billing address, tax information, payment method details and transaction details) as an independent data controller, in accordance with Paddle’s Privacy Policy. We do not receive or store your full payment card number or security code.
What Paddle shares with us. Paddle shares with us the following information about buyers, so that we can deliver your order, issue your license and meet our legal obligations: your name and address (country, billing region), your email address, your purchase history, and the transaction details available to us in the Paddle dashboard. Paddle does not share special categories of personal data with us, and we do not ask for them.
What we do with it. We use this information only to deliver the software you purchased, issue and manage your license, provide product updates and product help, handle order and refund requests together with Paddle, prevent fraud and license abuse, and comply with legal, tax and accounting obligations. The legal basis is performance of our contract with you (through Paddle), our legitimate interests and legal obligations, as described in section 5.
Where we get it from. We receive this information from Paddle when you complete a purchase, and from you directly when you create an account or contact us.
3. Information We Collect
3.1 Account Information
When you create an account, we may collect your full name, email address, username, account credentials, license information and purchase history. Passwords are protected with appropriate security measures and are not stored in plain text.
3.2 Order Information
When you buy a product through Paddle, we receive the information needed to fulfill and manage your order, including your name, email address, country or billing region, company name and tax or VAT details where applicable, order number, purchased products, purchase date and license information.
3.3 Plugin Licensing and Activation Information
Some IdeaPlugins products use license activation and validation. To provide licensing, updates and security, we may process your license key, product information, website or domain information, plugin version, WordPress, WooCommerce and PHP versions, activation and deactivation information, and technical error information.
3.4 Product Help and Contact Information
When you contact us about a product or a refund request, we collect the information you provide, such as your name, email address, order number, the content of your message and technical details about the plugin and your website.
3.5 Technical and Usage Information
When you visit the Website, we and our service providers may automatically collect your IP address, browser type and version, device type, operating system, language preferences, referring website, pages visited, date and time of access, general interaction information and security logs.
4. Cookies and Similar Technologies
We use cookies and similar technologies to keep the Website secure and functional. Cookies are used for login sessions, remembering preferences, shopping cart functionality, website security, analytics and performance monitoring. When you open the Paddle checkout, Paddle may also set its own cookies, which are described in Paddle’s Privacy Policy.
You can configure your browser to reject or delete cookies, but disabling certain cookies may affect parts of the Website. Where required by applicable law, we ask for your consent before placing non-essential cookies.
5. How We Use Personal Information and Our Legal Bases
| Purpose | Legal basis |
|---|---|
| Creating and managing your account | Performance of a contract |
| Delivering purchased products, issuing and managing licenses, providing updates | Performance of a contract |
| Providing product help and handling refund and order requests together with Paddle | Performance of a contract; legitimate interests |
| Preventing fraud, license abuse and unauthorized activity; securing the Website | Legitimate interests |
| Troubleshooting technical issues and improving our Website and plugins | Legitimate interests |
| Sending service messages (order, license, security and account notices) | Performance of a contract; legitimate interests |
| Sending marketing emails and newsletters | Your consent |
| Non-essential cookies and analytics | Your consent, where required by law; otherwise legitimate interests |
| Complying with legal, tax, accounting and regulatory obligations | Legal obligation |
Where we rely on legitimate interests, we balance them against your rights and interests. We do not use personal information for purposes incompatible with this Privacy Policy unless permitted or required by law. We do not collect special categories of personal data (such as health, religion or biometric data).
6. Marketing Communications
We send marketing emails (for example about new plugins, product updates and special offers) only if you have given your consent, for example by subscribing to our newsletter. You can unsubscribe at any time using the link in our emails or by contacting us. Information that Paddle shares with us about your purchase is not used for marketing unless you have consented. Service messages, such as order, license and security notices, may continue where necessary.
7. Who We Share Personal Information With
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We share limited information only where reasonably necessary, with:
- Paddle.com, as our reseller and Merchant of Record, for payment processing, taxes, invoicing, refunds, fraud prevention and order-related support.
- Service providers (processors), such as hosting and infrastructure providers, email providers, analytics providers and security services, which process information on our behalf and only as needed to provide their services.
- Professional advisers, such as accountants and legal advisers, where needed.
- Authorities and other parties, where required by law, legal process or governmental request, or where reasonably necessary to protect our rights, property, users or services.
8. Third-Party Services
Our Website and plugins may link to or integrate with third-party services, websites and platforms that have their own privacy policies. We are not responsible for the privacy practices of independent third parties, and we recommend reviewing their policies before you provide personal information to them.
9. International Data Transfers
We are based in Türkiye, and our service providers and Paddle may process information in other countries, including countries outside the European Economic Area (EEA) and the United Kingdom. Where personal information of buyers is transferred between Paddle and IdeaPlugins, the transfer is covered by the Standard Contractual Clauses (controller to controller) and, for the United Kingdom, the UK Addendum, as set out in Paddle’s Data Sharing Addendum: paddle.com/legal/data-sharing-addendum. For other transfers, we take steps to ensure appropriate safeguards are in place, such as an adequacy decision, Standard Contractual Clauses or other lawful transfer mechanisms.
10. Data Security
We take appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing, accidental loss, destruction and damage. These measures include access controls, encrypted connections, authentication mechanisms, monitoring and backups. However, no method of transmission over the internet or electronic storage is completely secure.
If a personal data breach affects information you have given us or that Paddle has shared with us, we will notify the competent authority and affected individuals where the law requires it, and we will inform Paddle where the breach concerns buyer information shared by Paddle.
11. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by law. Retention depends on, for example, the purpose of collection, the length of our customer relationship, account and license needs, legal, tax and accounting obligations, dispute resolution and security or fraud prevention. Order and license records are generally kept for the period required by applicable tax and accounting laws. When information is no longer needed, we delete or anonymize it.
12. Your Privacy Rights
Depending on where you live and the data protection laws that apply to you (including the EU/UK GDPR, Türkiye’s Personal Data Protection Law (KVKK) and US state privacy laws such as the California Consumer Privacy Act), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information (rectification)
- Request deletion of your information (erasure)
- Request restriction of processing
- Request a copy of your information in a portable format (data portability)
- Object to processing based on legitimate interests or to direct marketing
- Withdraw your consent at any time, where processing is based on consent
- Lodge a complaint with a data protection authority, such as the authority in your country of residence or, in Türkiye, the Personal Data Protection Authority (KVKK)
To exercise your rights, contact us at support@ideaplugins.com. We may need to verify your identity before we process a request. We will respond within one month, or within the time required by applicable law. We do not discriminate against anyone for exercising their privacy rights.
Paddle is an independent controller for the information it collects at checkout. For requests about that information, you can contact Paddle as described in Paddle’s Privacy Policy. Where you send us a request that concerns data held by Paddle, we will work with Paddle to answer it.
13. Children’s Privacy
Our Website and software are not intended for children or for individuals who are not legally permitted to make online purchases in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our products, technology, business practices or legal requirements. When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns or requests about this Privacy Policy or our handling of personal information, please contact us:
IdeaPlugins, operated by Erdal Kurt (sole proprietor)
Address: Üsküdar, İstanbul, Türkiye
Website: https://ideaplugins.com/
Email: support@ideaplugins.com